We prefer that you place your orders online using either Google Checkout, American Express, Discover, Mastercard, Visa or Paypal using our secure servers which enables you to shop 24/7 at your convenience. The best way to contact us is via email at email@example.com. The Horse Studio Team is ready to answer any questions you may have on any product. All team members are educated horseman well versed in multiple disciplines and are well qualified to address your questions. You may also place your orders via fax to 607 434 4448. If you contact us by phone your order may be recorded and processed the next working day. Our fax line is designated and available 24/7. If you wish to pay by check (must be drawn on a US bank). please email your order to firstname.lastname@example.org and forward payment payable to The Horse Studio Inc within 3 working days. To order via mail please write us at: The Horse Studio Inc., P. O. Box 404, Stamford, New York 12167. All money orders and checks must be drawn on US banks in US Dollars. All non certified checks and non USPS money orders are held for 15 days to facilitate clearance through entire bank process before order may be shipped. Our site offers secure servers 24/7 for your convenience. Please note: A fee of $25.00 will be charged for any returned checks. All custom and special orders must be prepaid and we do not offer C.O.D. shipment. SALES TAX: All orders purchased in New York State are subject to 8% sales tax or applicable rate by zip code. Our usual hours for telephone contact are M-F 10-4 EST.